Policy Page for Easy-Fix Automotive

1. Appointment Policy

At Easy-Fix Automotive, we encourage customers to schedule appointments in advance to ensure prompt service. Appointments can be made online or by calling our office. Please arrive on time to help us maintain our schedule.

2. Service Policy

We are committed to providing high-quality auto repair services. Our technicians are skilled and experienced, and we strive to ensure that all work is completed efficiently and to your satisfaction. If we encounter unsafe circumstances during a job, we reserve the right to walk away to ensure the safety of our team and your vehicle. If you have any concerns regarding our services, please contact us immediately.

3. Payment Policy

Payment is due upon completion of services. We do not accept checks. Please note that some jobs may require deposits for special order or non-refundable parts. We accept various payment methods, including cash, credit, and debit cards. A detailed invoice will be provided, and we encourage customers to keep their receipt for their records.

4. Warranty Policy

We offer a 1-year/10,000-mile warranty on all services and parts we provide. Please note that there is no warranty on parts supplied by the customer. Our warranty covers only the work that was diagnosed and recommended by the Easy-Fix team.

5. Cancellation Policy

If you need to cancel or reschedule an appointment, please provide at least 24 hours' notice. This allows us to offer the time slot to another customer. Cancellations can be made online or via phone.

6. Refund Policy

Refunds may be available for certain services if the work was not completed as agreed upon. Customers must contact us within 30 days to discuss any refund requests.

7. Privacy Policy

We value your privacy and are committed to protecting your personal information. We do not sell or share your information with third parties without your consent. Your information is used solely for providing services and communication regarding your vehicle.

8. Liability Policy

While we take every precaution to protect your vehicle, Easy-Fix Automotive is not liable for pre-existing conditions or damages not disclosed before service. We encourage customers to inform us of any known issues with their vehicle.

9. Mobile Service Policy

For our mobile mechanic service, please ensure that your vehicle is in a safe and accessible location. Additional fees may apply if our technicians encounter unforeseen circumstances or if you are located outside our standard service area.

10. Contact Information

For any questions or concerns regarding our policies, please contact us at:

Easy-Fix Automotive
Phone: 425-480-1462
Email: easyfixmobilemechanicwa@gmail.com
Location: 3923 88th St. NE Suite H Marysville, WA 98270